Retracting Sent E-Mail

Use Delete to retract a sent item from the recipient’s Mailbox. You can retract a mail or phone message from those GroupWise recipients who haven’t yet opened the item. You can retract an appointment, reminder note, or task at any time.

  1. Click the Sent Items folder in the Folder List.

  2. Right-click the item you want to retract.

  3. Click Delete.

  4. Select the appropriate option.

  5. (Optional) If you have selected to retract this item from other recipients’ mailboxes, type a comment to the recipients, explaining why the item was retracted.

  6. Click OK.

To see which recipients have opened your message, see Working with Sent Items. E-mail cannot be retracted if it has already been opened.

Items that have been sent out across the Internet to other e-mail systems cannot be retracted.

For trademark and copyright information, see Legal Notices.