Creating a Vacation Rule or Auto Reply

  1. Click Tools > Rules, then click New.

  2. Type a name in the Rule name field, such as Vacation Rule.

  3. Click the When event is pop-up list, then click New Item.

  4. Next to And items are, select Received. Make sure no other item source is selected.

  5. Do not make any selections under Item types.

  6. Use Define Conditions to add specific information to your rule. The following are examples of using Define Conditions.

    • If you want to set up the dates during which the rule is in effect: Click Define Conditions, click Delivered in the first drop-down list, click On or After Date in the second drop-down list, then in the date field, select the date you are leaving on vacation. Click the End pop-up list, then click And. On the new line, click Delivered in the first drop-down list, click On or Before Date in the second drop-down list. In the date field, select the date you are returning from vacation, then click OK.

    • If you want to make sure you reply only to items that are sent specifically to you (and not to list servers or newsgroups): Click Define Conditions. If you have already specified information in this dialog box, click the End pop-up list, then click And. On the new line, click To in the first drop-down list, click [ ] Contains in the second drop-down list, then in the next field, type your name as it displays in the To field of a mail message.

    • If you want to make sure that you do not reply to items from yourself (possible through delayed delivery, proxies, and so forth): Click Define Conditions. If you have already specified information in this dialog box, click the End pop-up list, then click And. On the new line, click From in the first pop-up list, click [x] Does Not Contain in the second drop-down list, in the next field, type your name as it displays in the From field of a mail message, then click OK.

    • If you want to reply to internal items only: Click Define Conditions. If you have already specified information in this dialog box, click the End pop-up list, then click And. On the new line, click From in the first drop-down list, click [x] Does Not Contain in the second drop-down list; in the next field, type *@*, then click OK.

  7. Under The actions are, click Add Action, then click Reply.

    The Reply dialog box is displayed, showing Reply to Sender selected (you cannot select Reply to All). If you want your reply to include the sender’s original message, select Include Message Received From Sender. Click OK.

  8. Type a subject for the automatic reply.

    Subjects appear in brackets after the original message subject in the reply. For example, if the subject was “Out of Office reply” and the message “Budget monitoring” was sent to you, the auto reply feature would return the subject “Re: Budget monitoring (Out of Office reply).”

  9. Type a message, for example:

    I am out of the office from September 3-September 10. If you need assistance during this time, please contact Martha Robbins at extension 1234.

  10. Click OK.

  11. Click Save, verify that the rule has a check mark next to it indicating that it is enabled, then click Close.

Rules that trigger a reply (such as this vacation rule) keep a record of who a reply has been sent to, and make sure that a reply is sent only once to that user.

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