About Handling Unwanted Mail

Use Junk Mail Handling to decide what to do with unwanted Internet e-mail that is sent to your GroupWise® e-mail address. This includes all e-mail where the sender’s address is in the form of name@domain.com, name@domain.org, and so forth.

Junk Mail Handling does not apply to internal e-mail. Internal e-mail is e-mail where the sender is part of your GroupWise system and the From field shows only the name of the sender, not an Internet address as explained above. If you want to block or junk internal e-mail, you can use Rules.

You have three options for handling Internet e-mail:

For information about the Junk Mail folder, see the Junk Mail Folder heading in About Folders.

In addition to the Block List and Junk List, there is a Trust List. Use this list to add e-mail addresses or Internet domains that you do not want blocked or junked, no matter what is specified in the other two lists. For example, you might have zcompany.com in your Block List, but you have one friend whose address is myfriend@zcompany.com. Add this friend's e-mail address to the Trust List.

If you specify Junk Mail Handling options in Caching or Remote mode, make sure to synchronize with your Online Mailbox in order to see the same options when you log in to GroupWise on another computer.

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