About Items You Have Sent

You can display sent items, confirm their delivery, request notification when the item is opened or deleted, or request a reply.

If you are sending an item to an Internet address, the recipient's Internet system must be capable of status tracking for you to receive status information.

Displaying Sent Items

You might want to display items you previously sent. For example, you can read a sent item, resend it with or without corrections, and in some cases, retract it (if it was not already opened by the recipient). You can display sent items by clicking the Sent Items folder.

Confirming Delivery of Sent Items

GroupWise® provides several ways for you to confirm that your item was delivered.

Track an Item You Sent

You can check the status in the Properties window of any item you've sent. Right-click the item > click Properties. The Properties window shows you when the item was delivered and opened, in addition to other information.

Receive Notification When the Item Is Opened or Deleted

You can receive notification when the recipient opens or deletes a message, declines an appointment, or completes a task. While composing a message, click the Send Options tab, then use the When Opened or When Deleted pop-up list under Return Notification to select how you want to receive notification.

Request a Reply

You can inform the recipient of an item that you need a reply to. GroupWise adds a sentence to the item stating that a reply is requested and changes the icon in the recipient’s Mailbox to a double arrow. While composing an item, click the Send Options tab > Reply Requested, then select how soon you want the reply.

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