To prevent e-mail from a user or Internet domain from being blocked or junked

Use Junk Mail Handling to decide what to do with unwanted Internet e-mail that is sent to your GroupWise® e-mail address. This includes all e-mail where the sender’s address is in the form of name@domain.com, name@domain.org, and so forth.

Junk Mail Handling does not apply to internal e-mail. Internal e-mail is e-mail where the sender is part of your GroupWise system and the From field shows only the name of the sender, not an Internet address as explained above. If you want to block or junk internal e-mail, you can use Rules.

  1. Click Tools > Junk Mail Handling.

  2. Click the Trust List tab.

  3. Click New, type an e-mail address or Internet domain, then click OK.

    An address or Internet domain can be in upper, lower, or mixed case. For example, amy@idomain.com and AMY@IDOMAIN.COM are both the same.

    You cannot use wildcard characters such as * or ? in an Internet domain name. However, blocking an Internet domain, for example idomain.com, affects all e-mail from idomain.com and any subdomains that prefix this Internet domain, for example, offers.idomain.com or members.idomain.com. A domain of abcidomain.com would not be affected.

  1. Click OK.

All future items from this e-mail address or Internet domain are not blocked or delivered to the Junk Mail folder, no matter what is specified in the Block List and Junk List.

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